# Terms & Conditions
**Effective Date:** 26 August 2026
**Last Updated:** 26 August 2026
These Terms & Conditions ("Terms") govern your access to and use of **SMSYATRA.COM** and its related websites, applications, APIs, SMS, OTP, WhatsApp and communication services.
By registering, accessing or using our services, you agree to these Terms.
If you do not agree with these Terms, you should not use our services.
## 1. Definitions
"SMSYATRA", "we", "us" and "our" means the operator of SMSYATRA.COM.
"User", "you" and "your" means any individual, business or organization accessing or using our services.
"Services" means the SMS, OTP, messaging, communication, API, dashboard and other services made available through SMSYATRA.COM.
## 2. Account Registration
To use certain services, you may be required to create an account.
You agree to:
* Provide accurate information
* Keep your account information updated
* Maintain the confidentiality of your login credentials
* Not share your account with unauthorized persons
* Notify us if you suspect unauthorized access
You are responsible for activity conducted through your account unless caused by our proven security failure.
## 3. Eligibility
You must have the legal capacity to enter into an agreement under applicable law.
If you use our services on behalf of a company or organization, you confirm that you are authorized to act on its behalf.
## 4. SMS and Messaging Services
SMSYATRA may provide SMS, OTP, transactional, promotional, API-based or other communication services depending on the applicable service plan.
Service availability, delivery and pricing may depend on telecom operators, networks, regulations, technical conditions and third-party providers.
We do not guarantee that every message will be delivered successfully or within a specific time.
## 5. Lawful Use
You agree to use our services only for lawful purposes.
You must not use SMSYATRA to:
* Send fraudulent messages
* Conduct phishing or impersonation
* Send malware or malicious links
* Send unlawful or threatening content
* Conduct harassment or abuse
* Send unsolicited spam
* Violate privacy rights
* Violate intellectual-property rights
* Promote illegal activities
* Circumvent telecom or messaging regulations
* Misrepresent your identity or business
* Send content prohibited by applicable law or our service providers
## 6. Recipient Consent
You are responsible for ensuring that you have the appropriate permission, consent or lawful basis to contact recipients using our services.
You must maintain appropriate records where required by applicable law or regulation.
SMSYATRA is a technology/service provider and does not assume responsibility for obtaining recipient consent on your behalf.
## 7. Prohibited Content
The following types of content may be prohibited or restricted:
* Fraudulent financial schemes
* Phishing and credential theft
* Fake offers or deceptive advertisements
* Threats or harassment
* Malware or harmful links
* Illegal products or services
* Content violating applicable laws
* Content prohibited by telecom operators or messaging providers
We may investigate, block, suspend or terminate accounts involved in prohibited activity.
## 8. Account Suspension and Termination
We may temporarily suspend or permanently terminate an account if:
* The user violates these Terms
* The account is used for unlawful activity
* Fraud or abuse is suspected
* Payment obligations are not fulfilled
* Messaging rules are violated
* A third-party provider or authority requires suspension
* Continued use creates a security or legal risk
Where appropriate, we may provide notice before termination, but immediate suspension may occur where reasonably necessary.
## 9. Payments and Wallet Balance
Where prepaid or wallet-based services are offered:
* Users must maintain sufficient balance for applicable services.
* Charges may be deducted according to the applicable rates.
* Rates may change from time to time.
* Wallet balances are intended for use of the applicable services and are not automatically equivalent to cash.
* Any refund or withdrawal of unused balance will be governed by our Refund & Cancellation Policy.
## 10. Service Availability
We aim to keep our services available and operational but do not guarantee uninterrupted availability.
Services may temporarily become unavailable because of:
* Maintenance
* Server issues
* Telecom/network failures
* Internet failures
* Third-party service failures
* Security incidents
* Government or regulatory requirements
* Force majeure events
## 11. Third-Party Services
Certain services may depend on third-party providers such as telecom operators, payment gateways, hosting providers, messaging platforms and other technology providers.
We are not responsible for failures that are solely caused by third-party providers, subject to applicable law.
## 12. Intellectual Property
All trademarks, logos, software, website design, content, documentation and other intellectual property belonging to SMSYATRA or its licensors remain their respective property.
You may not copy, reproduce, modify, distribute, reverse engineer or commercially exploit our intellectual property without prior written permission.
## 13. User Content
You remain responsible for the content, data, recipient lists and messages submitted through your account.
You represent that you have the necessary rights and permissions to use such content.
You grant us the limited rights necessary to process and transmit such content solely for providing the requested services.
## 14. Disclaimer
Our services are provided on an "as available" and "as is" basis to the extent permitted by law.
We do not guarantee:
* 100% message delivery
* A particular delivery time
* Continuous service availability
* Compatibility with every third-party system
* Error-free operation
## 15. Limitation of Liability
To the maximum extent permitted by applicable law, SMSYATRA shall not be liable for indirect, incidental, consequential or special losses arising from use or inability to use the services.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
## 16. Indemnification
You agree to indemnify and hold harmless SMSYATRA and its officers, employees, contractors and service providers from claims, losses, damages or expenses arising from:
* Your violation of these Terms
* Unlawful use of the services
* Your messaging content
* Lack of recipient consent
* Violation of third-party rights
* Fraudulent or unauthorized activity through your account
## 17. Changes to Services
We may modify, discontinue or introduce services, features, pricing or technical requirements from time to time.
Where reasonably appropriate, material changes may be communicated through the website, dashboard or other available channels.
## 18. Changes to Terms
We may update these Terms from time to time.
The latest version will be published on this page with an updated date.
## 19. Governing Law
These Terms shall be governed by the laws of India.
Disputes shall be subject to the jurisdiction of competent courts having jurisdiction over the Company's registered office, subject to applicable law.
## 20. Contact
**Website:** https://smsyatra.com
**Email:** [[support@smsyatra.com](mailto:support@smsyatra.com)]
**Phone/WhatsApp:** [Your Support Number]
**Legal Entity:** [Your Legal Company Name]
**Address:** [Registered Office Address]
**© 2026 SMSYATRA.COM. All Rights Reserved.**